Shipping policy

Economy shipping may take 4-8 business days in the US.

Standard shipping may take 2-5 business days in the US.

International shipping may take 10-30 days depending on the location.

In addition, please allow 2-5 business days for production time as each item is print-on-demand.

Note: Please allow extra time on busier days such as holidays.

For a successful home delivery, the following should be provided:

  1. Recipient’s name (matching the name on the apartment building)
  2. Street address and house number
  3. Apartment number (if applicable)
  4. Floor number (optional)
  5. Zip code
  6. Country

If the recipient doesn’t provide the listed information, the carrier might be unable to identify the recipient’s address. As a result, the shipment will be returned without any further delivery attempts by the carrier.

It is the customers responsibility to provide a correct delivery address. We are not responsible for lost/stolen items or items sent to the wrong address provided.

Deliveries to P.O Box

  • Delivery to a P.O box is advised only for destinations in the United States. For other countries, delivery to a P.O box is not advisable and is at the customer’s own risk.
  • PO boxes come in various sizes, so it’s the customer’s responsibility to ensure that the ordered product will fit in their P.O box. The largest available box measures 12" x 22.5", so products exceeding these dimensions cannot be shipped to a P.O box
  • Example P.O Box address
        First name: John (matching the name on the box)
        Last name: Smith (matching the name on the box)
        Address 1: PO Box 1776
        Zip code: 28034
        City: Dallas
        Country: United States

 Shipping to Packstation (or Paketfiliale/Paketshop) addresses (Germany)

  1. The order recipient needs to activate their Deutsche Post/DHL account for both options (Packstation and Paketfiliale/Paketshop). Failure to do so may lead to the shipment being returned.
  2. Once activated, they will receive a postal number, which must be entered in either the “First name” or “Last name” line of the address. Failing to comply with this requirement will result in the number not being recognized, leading to the return of the order. The correct address format for a delivery to a Packstation or Paketfiliale/Paketshop is as follows:
    • First name: John Smith
    • Last name: 1234567890 (postal number)
    • Address 1: Packstation 104
    • Zip code: 46282 
    • City: Dorsten
    • Country: Germany